Privacy Policy of iMile Italy S.r.l.

With this privacy policy (hereinafter as “Policy”) we would like to inform you about how we process personal data during our business cooperation with you, your use of our services and your visit to our websitehttps://www.imile.com/it/.The protection of your privacy is of the utmost importance to us, so compliance with the legal provisions on data protection is a matter of course for us.
This Policy describes:
1. Name and Contact Details of the Controller
2. Data Protection Officer
3. Personal Data
4. Use of Cookies
5. Purpose of Processing
6. Legal Basis
7. Legitimate Interests
8. Requirement or Obligation to Provide Data
9. Data Sources
10. Storage Period
11. Data Recipient
12. Transfer to Third Countries
13. Your Rights
14. Automated Decision-Making Including Profiling
15. Status of the Privacy Policy

1. Name and Contact Details of the Controller

iMile Italy S.r.l.
Represented by Mr. Lucas Wang
Via Giosuè Carducci, 15
20123 Milano
Italy

2. Data Protection Officer

Should you have any questions about our data protection measures, the processing of your data or the protection of your rights as a data subject, you can contact us and our data protection officer as follows:
Privacy Protection Office
iMile Italy S.r.l.
Via Giosuè Carducci, 15
20123 Milano
Italy
If you have any questions or concerns regarding your information, please contactDPO@imile.me

3. Personal Data

Personal data is any information relating to an identified or identifiable individual. This includes the following categories of personal data that we process:
• Your contact information (such as first and last name, address, email address, phone number),
• Your correspondence with us,
• Log files containing information about your visit to our website,
• Online identifiers (such as cookie IDs, IP addresses, advertising IDs),
• Customer data (such as billing data, user profiles, address, order history, payment data)

4. Use of Cookies

General information about cookies
Cookies are data records that are stored in databases of the browser. For example, user identification numbers are stored here, which are transmitted to the user’s computer when the website is used and managed there. The data records are kept ready there for later access. Typical uses of cookies are, for example, language selection, consent documentation or authentication of the user.
Session cookies
Session cookies are stored for the duration of a website visit and then automatically deleted when the browser is closed. They ensure, for example, that video and audio files can be played, your user input is temporarily stored during the input time and thus the user experience is improved.
Persistent cookies
Persistent cookies remain on your terminal device even after you close the browser. These cookies can, for example, store your user preferences, such as language settings, and analyze user behavior on our website. The storage period of persistent cookies is determined individually per cookie. After expiry of the period, they are automatically deleted.
Information on the individual cookies including the function durations can be found within the cookie banner.
Withdrawal of consent for cookies
The modification or withdrawal of consent for the placement of cookies can be made using the following link:Consent Settings.

5. Purpose of Processing

We process your data for the following purposes:
• In order to provide our service,
• For corresponding with you,
• For processing contracts with you,
• On quality assurance and statistics,
• For your participation in our surveys,
• In order to improve our service

6. Legal Basis

We base the processing of your data on the following legal bases:
• Your consent, if you have given us such consent (Art. 6 para. 1 lit. a) GDPR),
• The initiation or execution of a contract with you (Art. 6 para. 1 lit. b) GDPR),
• The fulfilment of legal obligations (Art. 6 para. 1 lit. c) GDPR),
• The implementation of our legitimate interests (Art. 6 para. 1 lit. f) GDPR)

7. Legitimate Interests

When processing your data, we pursue the following legitimate interests:
• The improvement of our offer,
• The protection of our systems against misuse,
• The production of statistics,
• The storage of our correspondence with you.

8. Requirement or Obligation to Provide Data

Unless this is expressly stated, the provision of your data is not required or obligatory.

9. Data Sources

If we do not receive the data from you, or from the devices you use, we receive it from the following sources:
• Data on B2B contacts of specialised service providers

10. Storage Period

We store your data,
• if you have consented to the processing, at most until you revoke your consent;
• if we need the data for the execution of a contract, at most for as long as the contractual relationship with you exists;
• if we use the data on the basis of a legitimate interest, at most for as long as your interest in deletion or anonymisation does not outweigh the data;
• insofar as statutory storage obligations exist, until the end of the storage periods.

11. Data Recipient

In processing your data, we work with the following service providers who have access to your data:
• Web analytics tools provider
• Logistics service provider
• Call Center
• Email and newsletter providers
• Cloud services
• Service provider for accounting and invoicing
• Sorting software service provider

12. Transfer to Third Countries

Data is being transferred to countries outside the European Economic Area. We only transfer personal data to third countries where the EU Commission has confirmed an adequate level of protection or where we can ensure the careful handling of personal data by means of contractual agreements or other suitable guarantees, such as certifications or proven compliance with international security standards.

13. Your Rights

As a data subject, you have the following rights:
• To request information about the processing of your data, as well as to receive a copy of your personal data. Among other things you may request information on the purposes of the processing, the categories of personal data processed, the recipients of the data (if a transfer is made), the duration of the storage or the criteria for determining the duration;
• To receive personal data relating to you in a structured, common and machine-readable format or to transfer it to another person in charge;
• To correct your data. If your personal data is incomplete, you have the right to complete the data, taking into account the purposes of the processing;
• To have your data deleted or blocked;
• To have the processing restricted;
• To object to the processing of your data;
• To revoke your consent to the processing of your data for the future and
• To complain to the responsible supervisory authority about unauthorised data processing.

14. Automated Decision Making Including Profiling

We do not perform automated decision-making or profiling.

15. Status of the Privacy Policy

If our processes change, we adjust the information.
Status of this privacy policy: last updated on April 19, 2024.