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Delivery you can trust "We Got This."
iMile specializes in e-commerce, with expertise in last-mile delivery, helping businesses reach new customers across emerging markets.
iMile’s innovation continues
iMile’s innovative and state-of-the-art tech suite was created in-house at its tech centers in Shenzhen and Hangzhou, China. With over 100 tech experts working towards the goal of enhancing performance and excellence, whilst allowing the seamless digital onboarding of our business partners. iMile’s customer obsession aims to create the perfect balance of digitizing processes while increasing efficiency for our customers. Customer Obsessed, Digitally Driven.
Technology Used by iMile Delivery
Our tech

Allows clients to create, push and track orders through API integration—changes of orders updated in real-time. Performance reports can be retrieved by clients facilitating complete visibility.

Call center agents can update addresses seamlessly, and customers can track, schedule, and re-schedule their orders.

Operations teams can keep track of all the orders that are received and shipped from the warehouse.

Our delivery heroes can organize their day and foresee any challenges they might face via this app.

Our 24/7 chatbot is available to customers at all times to resolve any issues they have.

Our virtual assistant is available for customers to reach out to at all times.

“All our tech systems have been created in-house at our tech centers in Shenzhen and Hangzhou. We have over 100 tech gurus constantly working to enhance our client's and customers' experience.“- Rita Huang
AI deployed self-driving vehicle
When it comes to technology, innovation knows no bound. iMile, in partnership with Huawei and the Ministry of Health and Prevention (MoHAP), developed a self-driving vehicle during the peak of the pandemic that employs artificial intelligence technology to dispense personal protective equipment, including masks, gloves, and sanitizers to residents and workers of a residential complex in Sharjah. iMile, continues to innovate, paving the way to a simpler but advanced future.
iMile's Self-Driving Vehicle
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United Arab Emirates
+600566221
customerservice@imile.me
iMile Delivery LLC, Plot No. 2, Near Pepsi-Co Roundabout, Dubai Investment Park - 2 - Dubai
Kingdom of Saudi Arabia
+9668001247060
customerservice-ksa@imile.me
Bldg No 7574, 6th floor, Salah Uddin Street, Opp to Hamburgini Rest., Malaz district, Riyadh, KSA
Mexico
+525553509699
ayuda@imile.me
Azcapotzalco, Ciudad de México, México
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