Order management systems (Clients)
Allows clients to create, push and track orders through API integration—changes of orders updated in real-time. Performance reports can be retrieved by clients facilitating complete visibility.
Tracking and rescheduling (Customers)
Call center agents can update addresses seamlessly, and customers can track, schedule, and re-schedule their orders.
Warehouse management system (Internal)
Operations teams can keep track of all the orders that are received and shipped from the warehouse.
Delivery associate app (Internal)
Our delivery heroes can organize their day and foresee any challenges they might face via this app.
24/7 support via chat bots
Our 24/7 chatbot is available to customers at all times to resolve any issues they have.
Inbound and outbound IVR
Our virtual assistant is available for customers to reach out to at all times.
