FAQs

Orders can be cancelled or modified before they are picked up by our courier. Please contact our support team or use the iMile portal as soon as possible.

Try refreshing the page or reopening the link in a different browser. If the problem persists, contact our support team with your order number and we'll send a fresh link within minutes.

You can track your shipment anytime using our online tracking tool at imile.com/track. For account holders, use the dedicated iMile portal for full tracking information.

You can get in touch with our business team in your respective country to open an account with us. Alternatively, you can use the iMile app for a quick account setup.